Nowadays technology is such a normal part of everyday life that to think back to a time before computers, or even before smartphones seems like a different world. How did anyone manage without a mobile phone or email? Social media allows us to share our every thought, however much we might later regret it, from any location we find ourselves in.
Theft, including robbery and burglary, within the retail sector amounted to £474m in direct costs in 2015-16 according to the British Retail Consortium (BRC) Annual Crime Survey. The largest proportion of this was from customer theft, costing the industry £438m, whilst a smaller, yet still significant, cost of £13m was a result of employee theft.