Setting Standards

Leisuresec stands out from the crowd of manned security companies by focusing on our staff; their recruiting, screening, training and monitoring.  

Don’t just take our word for it though; our services, policies and procedures are externally audited every year to maintain our quality accreditation, ISO9001 and our SIA Approved Contractor Status.

Careful recruitment & selection

  • Traditional & online recruitment allows us to access more candidates from your local area.
  • Using innovative technologies we can select, induct and deploy relief guards in minutes; and their SIA licences are automatically checked daily.

Implementing tailored training & development programmes; run by industry accredited trainers

  • We provide bespoke, site specific training.  We’ll work with you to design a programme tailor-made to fit your security needs.

Using a variety of methods to continuously monitor security performance

  • Guards’ performance is monitored against Key Performance Indicators (KPIs); activities are tracked in real-time using the FocalPoint security app.
  • Our Quality Compliance team make regular site visits to check performance, service levels and provide support.
  • We provide body-worn cameras where requested by the client or as the risk assessment dictates.  In addition to deterring criminal activity, they demonstrate the quality of service Leisuresec guards are providing.
  • We listen to and act on feedback from everyone involved in our services; conducting Customer Satisfaction Questionnaires (CSQs) at a time to suit you, speaking to the general public and our security guards during site visits and providing a channel for anyone to comment through our website.